Article 1 – Purpose

These general terms and conditions of sale aim to define the conditions under which the products of the online store lilotpuree.com are sold to customers.

Article 2 – Price

The prices of the products are indicated in euros, all taxes included, excluding delivery charges. lilotpuree.com reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in effect at the time of the order validation.

Article 3 – Order

The customer can place an order on the lilotpuree.com website. The order will be validated upon receipt of payment. lilotpuree.com reserves the right to refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

Article 4 – Payment

Payment is made online by credit card via the Stripe payment processor. The customer guarantees that he/she has the necessary authorizations to use the payment method he/she has chosen.

Article 5 – Delivery

Delivery is made to the address indicated by the customer during his/her order. Delivery times are on average 1 to 2 weeks from the validation of the order. If the delivery time exceeds thirty days from the order, the sales contract may be terminated and the customer refunded.

Article 6 – Right of Withdrawal

The customer has a period of fourteen clear days from the receipt of the products to exercise his/her right of withdrawal, without having to justify reasons or pay penalties. The customer must return the products at his/her expense, in their original packaging and in perfect resalable condition.

Article 7 – Guarantees

All products sold on the lilotpuree.com website are guaranteed against manufacturing defects for a period of two years. The guarantee does not apply to defects resulting from misuse or an accident.

Article 8 – Liability

lilotpuree.com cannot be held liable for the non-performance of the contract concluded in the event of force majeure, disruption or total or partial strike, in particular of postal services and means of transport and/or communication.

Article 9 – Personal Data

lilotpuree.com undertakes to protect its customers’ personal data and not to disclose it to third parties. Customers have the right to access, modify, rectify and delete data concerning them.

Article 10 – Intellectual Property

All elements of the lilotpuree.com website, whether visual or sound, including the underlying technology, are protected by copyright, trademarks or patents.

Article 11 – Applicable Law and Jurisdiction

These general terms and conditions of sale are subject to French law. Any dispute relating to the interpretation or performance of these general terms and conditions of sale shall be subject to the exclusive jurisdiction of the French courts.

Article 12 – Partial Invalidity

If one or more clauses of these general terms and conditions of sale are held to be invalid or declared as such under a law, regulation or as a result of a definitive decision by a competent court, the other clauses shall retain their full force and effect.

Article 13 – Modification of the T&Cs

lilotpuree.com reserves the right to modify these general terms and conditions of sale at any time. The new general terms and conditions of sale will only apply to sales made after they are put online.

Article 14 – Acceptance by the Customer

The fact that the customer places an order on the lilotpuree.com website implies full and unconditional acceptance of these general terms and conditions of sale.